Have you reached a point in your ecommerce business where you’re ready to take on more sales? Perhaps you have more time, more staff, or more money to develop your business goals. If so, you’ll need to think about how to boost your sales.
There are many ways you can do this but not all of them suit all businesses. Take a look at some of the top ways to increase your sales and expand your online business.
Keep Existing Customers Happy
There’s no point striving to get new customers if your existing customers are likely to jump ship at any moment. It’s vital for any online business to keep existing customers happy and loyal. You can do this by making your customers feel special.
Try a loyalty reward scheme so your customers have the chance to collect points for each purchase and then exchange the points for a gift. In addition, you can give loyal customers sneak peaks at new products before they go public on your website.
Use Social Media
Social media is a fantastic tool for any ecommerce business. If you can target your audience on social media and direct them to your website, you’re more likely to get sales. Social media users are now more likely to view videos than ever before so it’s your chance to create content that will grab them.
Using a virtual set is ideal for video creation because you can take your viewers on a journey. Virtual sets are no longer just for Hollywood; the world is your oyster when it comes to marketing.
When you’re trying to sell a product, your audience has to think it’s the best thing since sliced bread and if they don’t hurry up, they’ll miss out. Most people have heard of FOMO- it means fear of missing out. Your customers need to feel the fear.
You can start selling something on a limited time offer or with a limited amount of stock available. When they go, they go. If the offer is taken up quickly, you can follow up with more stock because of the popularity.
Shoppers love bargains and nothing is unique on the world wide web. Whatever you’re selling, you’ve got a competitor so you’ll need to have an edge. If you’re offering free shipping and your competitor isn’t, you’re more likely to get the sale.
In addition, if your customers can see money saved at the checkout, it makes them feel better about spending more.
Always ask your customers to leave reviews after purchasing your products. The more positive reviews you have, the more trustworthy you become to existing and new customers alike. If you have any negative reviews, do your best to rectify the problem publicly so customers can see how you handle negative feedback.
This can build trust just as well as the positive reviews.
Keep things fresh so your customers always have something interesting to look at and there’s always a reason to go back to your website.